Reference

Open the aksistoto Privacy Policy

Our Privacy Policy explains what we collect when you create an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS at the cashier.

Clear data purposesWallet details explainedAccess request pathCookie choices
aksistoto Open the aksistoto Privacy Policy
PRIVACY CONTACT

Use our account privacy contact path

A clear contact route helps when your account details, cookie choice, or wallet reference needs attention. Start from the support path connected to your account and state the request in plain English, such as access, correction, deletion, or a question about retention. Include the email or phone detail linked to your account, but never send a password or full wallet credential.

Team online

Account request

Ask for a copy, correction, or deletion assessment through the account support path. We may verify the request against your sign-in details before discussing personal data.

Wallet reference

If a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference appears in your request, share only the visible transaction identifier needed for matching.

Security concern

Report an unfamiliar login or device signal through support without sending your password. We use the account record and verification step to assess the privacy concern.

DATA PRACTICES

Check how aksistoto handles your data

We explain our Privacy Policy through the actions you take: opening an account, verifying a phone number, signing in on mobile, and contacting us about account access.

Account records

We use your account identifier, contact detail, phone verification result, and sign-in history to provide access and investigate unusual activity. These records are handled for stated account purposes.

Device signals

A mobile or desktop sign-in can create device, browser, and security signals. We use them to recognise sessions, protect account access, and investigate an unfamiliar sign-in.

Cookie settings

Cookies can keep a session active, remember a language or security preference, and help us understand page use. Your browser settings provide a separate way to manage cookies.

Payment references

Cashier activity through DANA, OVO, GoPay, QRIS, bank transfer, or virtual account may create reference data. We use it to reconcile account activity and answer status questions.

Retention checks

We retain records only for the purposes described in the Privacy Policy, including security, support history, reconciliation, and legal duties. Retention can vary by record type and local requirements.

Request changes

You can ask us to access, correct, or assess deletion of personal data through support. We may request account verification before making a change or releasing a copy.

Browse Privacy Policy answers for Indonesia

These Privacy Policy answers address the searches we hear most often from people deciding whether to open an account. We keep the wording practical: what is collected, how wallet references are used, what happens on a new device, and which account step helps us confirm a request.

The aksistoto Privacy Policy covers account details, phone verification, device signals, cookies, support messages, payment references, retention, security use, and requests to access or correct your personal data.

Yes. The Privacy Policy explains that DANA and QRIS activity can create transaction references used to match cashier actions with your account. We do not request unrelated wallet credentials.

Phone verification helps us confirm that an account request comes from the account holder and helps protect sign-in activity. The Privacy Policy describes this purpose alongside related account security records.

Use the account support path and ask for a personal data copy. Include the contact detail linked to your account, then complete any identity check we request before releasing account records.

Yes. The Privacy Policy allows a correction request when an account detail is inaccurate or incomplete. Send the affected field through support and explain the replacement clearly for assessment.

The Privacy Policy explains that cookies may support session continuity, security preferences, and page-use measurement. You can also manage cookie behaviour through the browser settings on your phone.

Retention depends on the record and its purpose, such as account security, support history, payment reconciliation, or legal duties. The Privacy Policy explains that local requirements can affect the period.